課程服務說明
本條款內容以營運方最終確認為準。
一、課程服務範圍與交易模式
Pasar 為線上市集平台，教育課程由各課程提供者（賣家）自行刊登銷售，內容涵蓋語言、才藝、技能、餐飲、生活與體驗等。平台提供刊登、金流代收代付（合作付款業者：藍新金流）、款項待撥之履約保障，以及交易爭議之居中協調。
買家於商品頁選購課程後，於結帳頁完成付款（透過藍新金流）。款項由平台或合作付款業者代收後列為「待撥」，待買家確認完成、履約效期屆滿或爭議結案後，再依規則撥付予賣家。此代收代付與待撥機制不改變買賣雙方依法應負之責任。
二、課程屬性與方案（依賣家於商品頁標示）
課程屬性由各賣家依其課程性質設定，可能為下列其中一種或數種；每筆課程之屬性、堂數、單價、方案內容均於商品頁明確標示，買家於結帳前可完整確認：
- 一次性預約制：買家一次付款購買單堂或指定堂數，付款後於履約效期內預約上課。
- 訂閱制（定期權益）：買家依方案取得一定期間之課程權益，權益於當期結束前有效。
- 儲值式：買家先儲值平台點數（NT$1 = 1 點）再逐次扣抵報名課程，點數用途與效期依平台點數規則與商品頁標示。
三、上課方式
上課方式分為線上與實體，依賣家於商品頁標示為準：
- 線上課程：以視訊、直播或預錄影片進行；上課連結、時間與所使用之平台由賣家於購買後提供或於商品頁載明。
- 實體課程：以到店、到府或指定地點進行；地點、時段與注意事項由賣家於商品頁載明，買家依約前往或預約。
四、最長履約效期
每筆課程之履約效期（即買家應於期限內完成預約或使用課程之期間）由賣家於商品頁明確標示。就一次性預約制與儲值式等預付型課程，平台另設有最長履約效期上限：自購買日（或儲值日）起最長一年。逾期未使用之課程，依平台退款政策及賣家於商品頁之約定處理。
訂閱制課程之權益於各期方案期間內有效，期滿未續訂即終止。
五、發票開立
課程之實際銷售方為刊登之賣家（課程提供者）。課程價金為賣家之銷售收入，由賣家依中華民國稅法規定，就其收取之全額課程價金開立統一發票予買方。
聖索科技有限公司（Pasar 平台營運方）為市集平台之金流代收代付服務提供者，代收之課程價金屬賣家銷售收入之代收，平台不改變開票主體；平台就其向賣家收取之平台服務費（如成交手續費、廣告費）另依法開立發票予賣家。
六、退款、猶豫期與爭議處理
課程交易適用本平台〈退款政策〉及消費者保護法。屬「一經提供即完成之線上服務」或其他通訊交易解除權合理例外之課程，賣家須於商品頁事前明確告知，並符合法定要件。
課程款項於買家確認完成、履約效期屆滿或爭議結案前列為待撥。發生履約爭議時，由賣家（課程提供者）承擔其課程服務之品質與履約責任；平台提供款項待撥（escrow）與居中協調機制，協助雙方依約及法令處理，並於爭議成立時停止或沖回可控制之撥款。
七、聯絡方式
課程內容、預約、履約與發票問題，請先於訂單頁提出或聯絡賣家；平台協調與其他問題請寄 info@sainso-tech.com，並提供訂單編號及可核對資料。
Course Service Terms
This content remains subject to final confirmation by the operator.
1. Scope and transaction model
Pasar is an online marketplace. Education courses are listed and sold by individual course providers (sellers). Pasar provides listing, payment collection via its payment partner (NewebPay), escrow of proceeds, and dispute mediation. At checkout the buyer pays through NewebPay; funds are collected and held as pending, then released to the seller after the buyer confirms completion, the fulfillment period lapses, or a dispute is resolved. This does not replace either party's legal obligations.
2. Course types (as stated on each listing)
Each course's type, number of sessions, price, and plan are stated on its listing and confirmable before checkout. A course may be one or more of:
- One-time / appointment: a single payment for one or a set number of sessions, booked within the fulfillment period.
- Subscription: recurring entitlement valid within each plan period.
- Stored-value: buyer tops up platform points (NT$1 = 1 point) and redeems them for courses.
3. Delivery method
Online (video, live, or recorded) or in-person (store, on-site, or a designated location), as stated on the listing. Access links, times, and locations are provided by the seller.
4. Maximum fulfillment period
Each course's fulfillment period is stated on its listing. For prepaid course types, the platform sets a maximum of one year from the date of purchase (or top-up). Unused courses after expiry are handled under the Refund Policy and the seller's stated terms. Subscription entitlements are valid within each plan period.
5. Invoicing
The seller (course provider) is the actual seller of the course and issues the uniform invoice for the full course price to the buyer under Taiwan tax law. Sainso Technology Co., Ltd. (the platform operator) provides marketplace payment collection/settlement and does not change the invoicing party; it separately invoices sellers for platform service fees.
6. Refunds, cooling-off, and disputes
Course transactions are subject to the platform Refund Policy and the Consumer Protection Act. For online services completed upon provision or other lawful exceptions, the seller must give advance notice. Proceeds remain pending until confirmation, expiry, or dispute resolution. The seller bears responsibility for course quality and performance; the platform provides escrow and mediation.
7. Contact
For course, booking, fulfillment, or invoice questions, contact the seller from the order page; for platform mediation and other issues, email info@sainso-tech.com with the order number.